At Mexico Grand Hotels, we believe true luxury is built through moments that stay with you. That is why receiving Tripadvisor’s Travellers’ Choice – Best of the Best award across three of our properties is such a meaningful honor.

This recognition has been awarded to Hacienda Encantada Resort & Residences, El Encanto All Inclusive Resort at Hacienda Encantada, and The Residences at Hacienda Encantada, celebrating the quality of the guest experience and the continued preference of those who choose us to be part of their most memorable travels.

Tripadvisor reserves this distinction for fewer than 1% of listings worldwide, based on the quality and quantity of traveler reviews and ratings shared over a 12-month period. To us, this means far more than a badge of excellence: it reflects the trust of every guest who has found in our properties a place to unwind, celebrate, and reconnect. 

Every visit, every recommendation, and every shared word has been an essential part of this achievement. Thank you for allowing us to be part of your getaways, for choosing the warmth of our service, and for inspiring us to continue elevating every detail with the signature of luxury and hospitality that defines our experience. 

This recognition is also a motivation to keep creating extraordinary moments by the sea, authentic experiences, and stays that exceed expectations. Today, we celebrate this milestone with gratitude and with the certainty that the best part of our story will always be built together with you.