In response to new guidelines from the Centers for Disease Control & Prevention (CDC) requiring air passengers to provide a negative antigen or PCR COVID-19 test result prior to boarding their flight to the United States, Mexico Grand Hotels is now providing onsite COVID-19 testing to all guests returning to the U.S. as part of the resorts’ CASALIMPIA health & safety program.

In collaboration with AMC Hospitals, all Mexico Grand Hotels properties, including Hacienda Encantada Resort & Residences, Vista Encantada Spa Resort & Residences, and Marina Fiesta Resort & Spa, are providing easy onsite antigen (rapid) testing to ensure guests a safe and relaxing stay. Upon arrival and check-in, guests may book their onsite test via concierge and online to receive their results before their departure, without ever having to leave the resort.

Onsite COVID-19 antigen tests are available for $20 USD per guest .

Should a guest test positive, preventing their return home, Mexico Grand Hotels has outlined the following protocols:

  • We will provide accommodations for up to 14 days at a 40 percent discount to guests, for up to two guests per room should both guests test positive.
  • Room service will also be offered at a 40 percent discount.
  • During this time, AMC medical staff will be available in case of a medical emergency or if medical assistance is needed.
  • A second test will be performed; once the test is negative, the guests will be able to return home.
  • As the situation evolves, please keep monitoring our website and social media channels, which continue to be updated as more information becomes available. Our goal is to make your vacation safe and comfortable.

    We look forward to safely hosting you soon.

    Thank you for choosing Mexico Grand Hotels

    Owner & Guest services,

    Mexico Grand Hotels